FAQs
FAQs
If this is your first purchase with Knit Pop Shop please keep reading. If your question isn't answered then email knitpopshop@gmail.com and we will get back to you in 24 hours.
We currently have a 5 star review rating on Etsy, which is based on over 600 reviews, so we have a reputation you can trust. If you are new and still a little nervous about your first purchase, please note that we offer buyer protection.
Buyer Protection
At Knit Pop Shop your trust is important to us. We use payment methods like Paypal and credit card processing that have 100% buyer protection.
If you choose to purchase with Paypal their Buyer Protection is as follows:
If an eligible item that you’ve bought online doesn’t arrive, or doesn’t match the seller’s description, our Buyer Protection will reimburse you for the full amount of the item plus postage and packaging costs. Buyer Protection covers all your online purchases when you use PayPal.
Ship Time:
At Knit Pop Shop we know you are excited to receive your package as soon as possible. We send all packages in 1-3 business days by way of USPS priority shipping. Shipping times typically take 2-3 business days once they have been shipped.
If this is your first purchase with Knit Pop Shop please keep reading. If your question isn't answered then email knitpopshop@gmail.com and we will get back to you in 24 hours.
We currently have a 5 star review rating on Etsy, which is based on over 600 reviews, so we have a reputation you can trust. If you are new and still a little nervous about your first purchase, please note that we offer buyer protection.
Buyer Protection
At Knit Pop Shop your trust is important to us. We use payment methods like Paypal and credit card processing that have 100% buyer protection.
If you choose to purchase with Paypal their Buyer Protection is as follows:
If an eligible item that you’ve bought online doesn’t arrive, or doesn’t match the seller’s description, our Buyer Protection will reimburse you for the full amount of the item plus postage and packaging costs. Buyer Protection covers all your online purchases when you use PayPal.
Ship Time:
At Knit Pop Shop we know you are excited to receive your package as soon as possible. We send all packages in 1-3 business days by way of USPS priority shipping. Shipping times typically take 2-3 business days once they have been shipped.
